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| blogger, inside my head, gigglechick, art director, for sale, offensive t shirts, discuss, stupid, dance, singers, gta, dave dimartino, | Then they can ask the guy on the dev team whose job, until recently, was the write the manual. These days, with the money they're saving by not having to print manuals, the company can afford instead to pay him to dean parisot write features for the dean parisot software that few people will ever use, because no one knows they exist. In his desk drawer is a dean parisot big list of features of the software he's writing and how it works, which was printed for him by the company. In closing, iTunes documentation bites. Comments: "This is toooooo funny...right before I read the part about "Now if you know me, you're probably glancing up to see if I wrote this post" I WAS GLANCING UP TO SEE IF YOU WROTE THAT POST!!! And, as YOU know, I don't read manuals, I just call my personal computer geek for help...thanks for being there!!! |
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| The only gta way for manual readers to get manual-quality knowledge is to either a) use the software enough to stumble upon the answers, b) pay for a sub-optimal 3rd-party book written by someone who used the software gta enough to stumble upon the answers, or c) scrape knowledge from other manual readers who paid for sub-optimal 3rd-party books. In a pinch, you used to be able to call tech support, and ask them your question. Why call tech support? Because they had a book with color-coded tabs with in-depth information used to answer frequently asked questions about gta the software. In other words, the company would pay him $15/hr to read a software manual to me. I don't call them anymore, because the last time I called tech support with a list of questions, the tech support guy gave up after he couldn't find the answers in the online help. When I have a sufficiently advanced question now, I usually end up in IRC, asking someone who works for the company and is either on the development team, or at least might know someone who is on the development team for the software in question. |
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