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Whether it's online or printed, they still ignore it, preferring to ask the nearest computer geek--a person who, until recently, read the manual. Interestingly enough, he doesn't read online help either, because the online help is written for people audio clips who don't read manuals, and answers questions that manual readers don't need help with. So, audio clips to recap: audio clips the online help is written for people who don't read manuals, and the people who read manuals don't read the online help because the kind of questions they need answered aren't covered by the online help, because it's written for the people who don't read manuals, which are the same people who are busy not reading the online help, opting instead to ask the manual readers, who don't know the answers, because there's no fucking manual. The only way for manual readers to get manual-quality knowledge is to either a) use the software enough to stumble upon the answers, b) pay for a sub-optimal 3rd-party book written by someone who used the software enough to stumble upon the answers, or c) scrape knowledge from other manual readers who paid for sub-optimal 3rd-party books.
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