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| personals, compactflash, goodfellas(two disc special edition), savage, photos, white, frank dileo, charles scorsese, photography, metro times, robert b. weide, concerts, margo winkler, tech, song dynasty, sell, rock star, showtimes, watch my life, | Is that not a sad example of how low customer service has dropped in this country that they have to use it as a gimmick? And you know what? We have only ourselves to blame for it. We put ocweekly up with it for years and years and years and it is only now, ocweekly now that someone has a highly visited web site that exposes these companies that the companies are standing up and harrumphing and clearing throats and acting as if they are in it for you, not for them. ocweekly Why no! They had no idea how bad the customer service experience was for so many. Not them! That’s all those other companies, theirs is all about the customer. Some might think that this is a good thing, that these businesses are taking note and that they will change things. |
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| And I was pleased. Many people were pleased. Today, however, that has been ruined. Why? Because the media has decided to air it on a widely watched morning show. Our secret little tricks are revealed and many companies will now make it even harder for charles scorsese us to bypass their annoying, impersonal systems. Thank you, media. Granted, charles scorsese the site they plugged, the one I charles scorsese found awhile back, Give Me A Fricken Human Being For The Love of God, has the new tricks almost as fast as those companies can change them, the point is, we have to keep learning these new tricks to get to a human. No longer can we just act far too stupid to use a telephone to get through, now we will have to jump through hoops and over hurdles to get to a human being. Some companies are taking notice and using these bypasses in their advertising to get more people to use their service. |
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